Mac Mail only provides basic Exchange Support and will not provide full functionality for the Hosted Exchange Environment as it cannot synchronise Calendars, Contacts, Tasks or Rules.

While we can support the software a lot of the fundamental content of Hosted Exchange is not accessible via Mac Mail and as such we would recommend the use of Microsoft Outlook 2011 for Mac wherever possible

Server settings

Mac Mail does not support Autoconfiguration, so server names must be entered manually. Refer to the table below for the correct server names for each platform

Server typeExchange 2010Exchange 2013Exchange 2016
Incoming Mail Server
Outgoing Mail
Outlook Web Access

When Opening Mac Mail for the first time you will be greeted by the dialog shown below. Here you will need to input your personal details:

Full Name: The Name you wish to have displayed on Emails
Email Address: The Email Address
Password: Your Password

Click Continue

Enter the Incoming Mail Server details:

  • Account Type:   Exchange
  • Description:   A Description of the Mailboxes Usage
  • Incoming Mail Server:   (refer to table above)
  • User Name:   The User's Email Address
  • Password:   The Users Email Address Password
  • Outlook Web Access Server:  (refer to table above)

Click Continue

Next you need to enter the Outgoing Mail Server details:

  • Description:   Same as Outgoing Mail Server
  • Outgoing Mail Server:    (refer to table above)
  • Use only this server:    Ticked
  • Use Authentication:   Ticked
  • User Name:   The User's Email Address
  • Password:  The Users Email Address Password (same as in first dialog)

Click Continue

You will now see the Account Summary Page. Here you can double check your information and then Create the account - this will then show the Mailbox